
Terms of Service and Privacy Policy
We understand that each traveler is unique, and so are their needs.
Definitions
Client: Any professional or individual, capable under the provisions of Articles 1123 et seq. of the Civil Code, or any legal entity, who visits the website subject to these general terms and conditions.
Services: The website DubaiEliteVacation.com offers Clients privileged access to luxury hotels and VIP services in the Dubai region, designed to meet the highest standards of quality and comfort.
Content: All elements constituting the information present on the Site, including texts, images, videos, and other media related to the hotels and VIP services offered.
Client Information: Hereinafter referred to as “Information,” this data refers to all personal data that may be collected by DubaiEliteVacation.com for managing your account, client relations, and for analytical or statistical purposes.
User: Any person who connects to or uses the aforementioned site.
Personal Information: “Information that allows, in any form, either directly or indirectly, the identification of the individuals to whom it pertains” (according to the law in force in Dubai and the international framework for data protection).
1. Site Presentation
DubaiEliteVacation.com is a website specialized in the promotion and booking of luxury hotels in Dubai. Under the applicable local and international laws concerning digital commerce and personal data protection, the following identifies the various parties involved in the creation and operation of the site:
• Owner: Dubai Elite Vacation LLC – Dubai, United Arab Emirates
• Publisher
• Host: WordPress
• Data Protection Officer
2. General Terms of Use of the Site and Services
The DubaiEliteVacation.com website is a work of the mind protected by local laws of Dubai and international intellectual property regulations. The use of the site implies full and unreserved acceptance of the terms and conditions of use outlined below. These conditions may be modified at any time, and users are encouraged to regularly review them.
The site is normally accessible at all times. However, interruptions for technical maintenance may occur. We will make efforts to inform you in advance of the dates and times of these interruptions.
3. Description of the Services Provided
DubaiEliteVacation.com offers clients an exclusive hotel booking service, providing access to rooms, suites, and VIP services in prestigious establishments in Dubai. We strive to provide as accurate information as possible, but we cannot be held responsible for omissions, inaccuracies, or errors, whether made by us or our partners.
All information provided on the site is for guidance only and may evolve. We reserve the right to modify or update our information without prior notice.
4. Contractual Limitations on Technical Data
The DubaiEliteVacation.com site uses advanced technologies to ensure optimal navigation. We cannot be held responsible for material damages related to the use of the site, especially if outdated or incompatible hardware is used.
The site is hosted on secure servers located in an environment that complies with the personal data protection laws of the United Arab Emirates.
5. Intellectual Property and Counterfeiting
DubaiEliteVacation.com owns the intellectual property rights to all elements available on the site, including texts, images, videos, logos, and icons. Any reproduction, representation, modification, or unauthorized use is strictly prohibited.
6. Limitation of Liability
DubaiEliteVacation.com is committed to providing accurate information regarding the hotels and VIP services offered, but we cannot be held responsible for any changes, cancellations, or errors that may occur in the information provided by our hotel partners.
Moreover, DubaiEliteVacation.com shall not be held liable for indirect or immaterial damages, such as loss of profits, data, or reputational damage resulting from the use or inability to use the site. We cannot be held responsible for any damage related to unauthorized access to your personal information or any unauthorized modification of such information, including cases of hacking or misuse of the network.
Hotel partners are solely responsible for the provision of their services (accommodation, meals, entertainment, etc.). DubaiEliteVacation.com only acts as an intermediary between you and these establishments and cannot be held responsible for any dissatisfaction regarding the services provided by the hotel partners.
7. Disclaimers
7.1 Site Content
While DubaiEliteVacation.com strives to provide accurate and reliable information, the site and its associated services are provided “as is.” We do not guarantee the accuracy, completeness, reliability, or currency of the information published on the site. Descriptions of hotels, rooms, VIP services, as well as prices and availability may change without notice by our hotel partners.
7.2 Site Availability
We make every effort to ensure the site’s availability 24/7. However, we disclaim all responsibility for temporary unavailability of the site or certain services, due to technical failures, maintenance, or events beyond our control, such as telecommunication network malfunctions.
7.3 External Links
The site may contain links to third-party sites. We are not responsible for the content, data protection practices, or services provided by these external sites. The inclusion of these links does not imply endorsement of the content of the linked sites.
7.4 Force Majeure
We shall not be held liable for delays or failures in the performance of our services if such delays or failures are caused by events of force majeure, including but not limited to natural disasters, wars, strikes, blockages, or other unforeseen events beyond our control.
7.5 User Responsibility
The user is solely responsible for their use of the site and associated services. The user agrees not to use the site for illegal or harmful purposes and to comply with the laws and regulations in force in Dubai and their country of residence.
8. Personal Data Management
8.1 Data Collection Responsibilities
Personal data collected during the creation of a user account and the management of bookings is managed by DubaiEliteVacation.com, represented by Seddik Jamal
As the data controller, DubaiEliteVacation.com is committed to complying with the applicable regulations, both locally and internationally, regarding data protection.
8.2 Purpose of Collected Data
The data collected is used for:
• Managing bookings and VIP services
• Preventing fraud
• Improving user experience and personalizing services
• Marketing and promotional communication (sending newsletters, special offers)
8.3 Right to Access, Rectification, and Opposition
In accordance with local and international regulations, users can exercise their rights of access, rectification, deletion, or opposition regarding their personal data by contacting the DubaiEliteVacation.com customer service.
9. Non-Communication of Personal Data
DubaiEliteVacation.com commits to not selling or sharing your personal data with third parties for commercial purposes, except within the framework of its internal services or specific legal obligations.
10. Cookies and Internet Tags
DubaiEliteVacation.com uses cookies to enhance the user experience on the site. Users can configure their browser to accept or reject these cookies at any time. The site also uses tags to analyze site performance and optimize the services provided.
11. Applicable Law and Jurisdiction
Any dispute related to the use of the DubaiEliteVacation.com website is subject to the laws of the United Arab Emirates. In the event of a dispute, the competent courts of Dubai will have exclusive jurisdiction to hear the case.