Terms and privacy.
Each traveler is unique, and so are their needs.
Definitions
Client: any professional or individual, capable under the provisions of Articles 1123 et seq. of the Civil Code, or any legal entity, who visits the website subject to these general terms and conditions.
Services: the website DubaiEliteVacation.com offers Clients privileged access to luxury hotels and VIP services in the Dubai region.
Content: all elements constituting the information on the Site, including texts, images, videos and other media related to the hotels and VIP services offered.
Client Information: all personal data that may be collected by DubaiEliteVacation.com for managing your account, client relations and for analytical or statistical purposes.
User: any person who connects to or uses the site.
Personal Information: information that allows, in any form, either directly or indirectly, the identification of the individuals to whom it pertains, according to the law in force in Dubai and the international framework for data protection.
1. Site presentation
DubaiEliteVacation.com is a website specialized in the promotion and booking of luxury hotels in Dubai. The owner is Dubai Elite Vacation LLC, Dubai, United Arab Emirates.
2. General terms of use
The site is a work of the mind protected by local laws of Dubai and international intellectual property regulations. Use of the site implies full and unreserved acceptance of these terms, which may be modified at any time. Users are encouraged to review them regularly.
The site is normally accessible at all times. Interruptions for technical maintenance may occur, and we will try to inform you in advance.
3. Description of the services
DubaiEliteVacation.com offers an exclusive hotel booking service, with access to rooms, suites and VIP services in prestigious establishments in Dubai. We strive to be accurate but cannot be held responsible for omissions, inaccuracies or errors, whether ours or our partners'.
All information is for guidance only and may evolve. We may modify or update it without prior notice.
4. Contractual limitations on technical data
The site uses advanced technologies to ensure optimal navigation. We cannot be held responsible for material damage related to use of the site, especially with outdated or incompatible hardware. The site is hosted on secure servers in an environment that complies with the personal data protection laws of the United Arab Emirates.
5. Intellectual property and counterfeiting
DubaiEliteVacation.com owns the intellectual property rights to all elements on the site, including texts, images, videos, logos and icons. Any reproduction, representation, modification or unauthorized use is strictly prohibited.
6. Limitation of liability
We are committed to accurate information about the hotels and VIP services, but cannot be held responsible for changes, cancellations or errors in information provided by our hotel partners.
We are not liable for indirect or immaterial damages, such as loss of profits, data or reputation resulting from use or inability to use the site, nor for damage related to unauthorized access to your personal information, including hacking or misuse of the network.
Hotel partners are solely responsible for their services (accommodation, meals, entertainment and so on). DubaiEliteVacation.com acts only as an intermediary between you and these establishments.
7. Disclaimers
7.1 Site content. The site and its services are provided “as is”. We do not guarantee the accuracy, completeness, reliability or currency of the information. Descriptions, prices and availability may change without notice by our hotel partners.
7.2 Site availability. We make every effort to keep the site available 24/7, but disclaim responsibility for temporary unavailability due to technical failures, maintenance or events beyond our control.
7.3 External links. The site may link to third-party sites. We are not responsible for their content, data practices or services, and links do not imply endorsement.
7.4 Force majeure. We are not liable for delays or failures caused by events of force majeure, including natural disasters, wars, strikes, blockages or other unforeseen events beyond our control.
7.5 User responsibility. The user is solely responsible for their use of the site and agrees not to use it for illegal or harmful purposes, and to comply with the laws in force in Dubai and their country of residence.
8. Personal data management
8.1 Responsibilities. Personal data collected when creating a user account and managing bookings is managed by DubaiEliteVacation.com, represented by Jamal Seddik, as data controller, in compliance with applicable local and international regulations.
8.2 Purpose. The data is used for managing bookings and VIP services, preventing fraud, improving user experience and personalizing services, and marketing and promotional communication (newsletters, special offers).
8.3 Rights. In accordance with local and international regulations, users can exercise their rights of access, rectification, deletion or opposition by contacting customer service.
9. Non-communication of personal data
DubaiEliteVacation.com does not sell or share your personal data with third parties for commercial purposes, except within its internal services or for specific legal obligations.
10. Cookies and internet tags
We use cookies to enhance the user experience. You can configure your browser to accept or reject them at any time. The site also uses tags to analyze site performance and optimize services.
11. Applicable law and jurisdiction
Any dispute related to the use of DubaiEliteVacation.com is subject to the laws of the United Arab Emirates. The competent courts of Dubai have exclusive jurisdiction.